Whether at work or play, with friends or intimate partners, communication plays a critical role. Effective communication can enhance relationships, deepen connections, and build trust. In contrast, poor communication skills may contribute to conflict, disconnection, and mistrust. This session will explore different communication styles and identify the best style to use in most situations. It will teach how to approach difficult conversations at work with professionalism to achieve the optimal outcome. Participants will walk away with specific tools for engaging assertively with others in any setting.
This course is designed to enhance interpersonal skills and foster a positive work environment. Participants will explore the impact of empathy on communication, team collaboration, and overall workplace well-being. Participants can expect to develop a deeper understanding of empathetic practices to create a more supportive and resilient workplace culture.